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Housing advisers


Documents to support housing and benefits applications

This page is for housing advisers. If you are a new arrival please click here for information more relevant to you.

Applications to local councils for housing and council tax benefits, housing or homelessness assistance require proof of identity and eligibility and for some applications proof is required about other people in the household as well.

Identity and eligibility documents for non-EEA nationals

The UK has no national identity card system. Some foreign nationals must apply for biometric residence permits (also called identity cards) which include details of their immigration status and the UKBA publishes a list of these. These cards provide evidence of identity but many of the people who have them will not be eligible for housing or benefits.

People who have got refugee status, humanitarian protection or discretionary leave get an Immigration Status Document that provides proof of identity and eligibility.

Other foreign nationals, including, for example, people who got indefinite leave to remain before the residence permits came into force, do not need identity cards. Like UK nationals, they can use any secure document like a driving licence or passport to prove their identity.

Proof of eligibility is provided by UKBA documents: these include stamps and stickers in passports, letters and permits.

Proving eligibility for EEA nationals

Proof of EEA citizenship is provided by passports or national identity cards. A permit may prove a right to reside, but only certain family members of EEA nationals actually need them in the UK (for more on this click here for England and Wales and here for Scotland). Otherwise the proof of the right to reside is in the evidence of work, study, etc needed to acquire the relevant right.

What do these documents look like?

Samples of most types of documents can be found on two websites:

  • PRADO is run by the European Union with the help of all governments
  • UKBA guidance on preventing illegal working includes pictures of relevant documents (but remember that the rules on working are different to the rules on housing and benefits eligibility).
Chartered Institute of Housing
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Background Topics

How can we improve housing for new migrants in the UK?

Chartered Institute of Housing