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New Arrivals


Who is eligible for a housing allocation or homelessness assistance?

If you are a housing adviser please visit this section for more information...

To get help if you are homeless or to go on to the council housing register, you must be eligible. The law defines who is and is not eligible, in terms of immigration status and habitual residence. The law is different for people from within the European Economic Area (EEA) and the UK and those from elsewhere. It is also different in Wales compared with England.

EEA nationals

To be eligible for housing in England, EEA nationals must have a right to reside in the UK:

In Wales any EEA national is eligible if s/he can pass the habitual residence test, and those who are covered by the rules on work and self-employment do not have to pass the test.

People from outside the EEA

Citizens of countries from outside the EEA are generally subject to immigration control and need permission to enter or remain in the UK. The eligibility rules for England say that only some people subject to immigration control are eligible:

In Wales, in addition to those eligible in England, people from Turkey, Croatia and Macedonia who have a legal right to live in the UK and are habitually resident are eligible for a housing allocation and for homelessness help, and certain other people may get homelessness assistance.

Most other people from outside Europe are not eligible for housing and homelessness help. Social services departments may be able to help some people (e.g. people with social care needs) get accommodation in emergencies. There are also special services for people fleeing domestic violence.

Chartered Institute of Housing

Background Topics

Chartered Institute of Housing  HACT - The housing action charity