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Cookie Policy

Information collection and use

Housing Rights is committed to respecting the privacy of our website visitors.

If you contact us via our website we will only use the information you supply to communicate with you about the issue you have raised, to answer your queries or to provide you with information you have requested.

Housing Rights will never share your information with anyone else under any circumstances.

If you sign up for the Housing Rights newsletter we will send the newsletter to you by email. You can unsubscribe from this service at any time by clicking the 'Unsubscribe' link in the emails we send. You can also edit and update your personal information by following the relevant link in the emails we send.

We do not collect any information about visitors to this site, except that which is gathered by the cookies listed below.


The Housing Rights website uses cookies. By using this website and agreeing to this policy, you consent to our use of cookies.

What are cookies?

A cookie is a small text file that gets saved on your computer or mobile device when you visit a website. It enables the website to remember your actions and preferences over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another. Cookies can also be used to track web browsers and users for the purpose of collecting statistics.

Some cookies (known as session cookies) are deleted from your computer when you close your browser. Other cookies (called persistent cookies) remain stored on your computer until deleted, or until they reach their expiry date.

Cookies may also be described as: strictly necessary, functional, or analytical.

Strictly necessary cookies are required and essential for the operation of the website. The website would not work properly without them.

Functionality cookies are used to recognise visitors and visitor preferences when they return to a website or when they perform the same tasks.

Analytical or performance cookies are used to recognise and count the number of visitors which come to a website and how they use and interact with the site. Analytics can be used to create anonymous reports and web usage statistics.

Please view the following article for more information about cookies.

How do we use cookies?

Housing Rights uses Analytical cookies to help us analyse the use and performance of our website. We use Google Analytics to analyse website usage. These Analytics may be used for the creation of web statistics and reports.

We also use cookies for managing specific website functionality and services such as our cookie compliance notice and newsletter subscription form.

Full list of the cookies we use

MCPopupClosed, MCPopupSubscribed
These cookies are associated with the Mailchimp sign up form which appears on the Housing Rights website. The form may be used by visitors who wish to subscribe to the Housing Rights quarterly newsletter. The cookies are used to remember whether you have closed the popup message or subscribed to the newsletter, and to ensure that you only see the message once. These cookies expire after 1 year.

A cookie served by the Cookie Consent widget which shows when you first visit this website. Cookie Consent is required in order to ensure compliance with the EU Cookie Law. The cookie lasts for one year.

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These cookies are used by Google Analytics to collect information about how you use our website. Google Analytics stores information about:

  • the pages you visit on the site
  • how long you spend on each page
  • how you got to the site
  • what you click on while you're visiting the site

For further information please visit this page on Google Analytics Data Security and Privacy. You can also opt out of Google Analytics if you wish.

How to control cookies

You can control or delete cookies to suit your own preferences. You can delete cookies that are already on your computer and you can set most browsers to prevent them from being set in the first place. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work. For more information about managing, blocking and deleting cookies in a wide range of browsers please view the following articles.

If you are using any other web browser, please visit your browser’s official support documents.

Changes to this Policy

This Policy is effective as of 22 May 2018. We may update this privacy policy from time-to-time, particularly as technology or the law changes. You can always check this page for the latest version.

CIH Privacy Policy

Please view the following page for further information about the CIH Privacy Policy.

Contact us

Please get in touch if you have any comments, questions or concerns.

Chartered Institute of Housing
Suites 5 and 6
Rowan House
Westwood Way
Coventry CV4 8HS
Tel: 024 7686 1700

Tel: 024 7686 1700