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Other information for advisers

This page is for housing advisers. If you are a new arrival please click here to visit sections more relevant to you.

Below is a listing of books, sites, forums, etc that the authors have found useful in working in these areas.

Textbooks, manuals and guides

The standard textbook on housing and allocations is Housing Allocation and Homelessness: Law and Practice by Jan Luba and Liz Davies published by Jordans. This is an excellent and very detailed textbook including all legislation, regulations, codes of guidance, etc. The current edition was published at the end of 2012.

The Legal Action Group publish Homelessness and Allocations by Andrew Arden, Emily Orme and Toby Vanhegan. This is another excellent book on this subject that includes primary legal sources and is easily accessible. The current edition was published in 2012.  LAG also publishes Defending Possession Proceedings and Quiet Enjoyment, which give detailed guidance on dealing with evictions and harrassment, and Repairs: Tenants' Rights for guidance on tackling disrepair.

CIH and Shelter publish the Guide to Housing Benefit 2014-17 which includes chapters on immigration status and entitlement for European nationals. The guide is the standard text used by the majority of advisers and is written in an accessible style.

CPAG publish a Benefits for Migrants Handbook described as 'a definitive guide to the social security entitlement conditions for people who have come to or are leaving the UK'. The latest edition is from 2014.

Support for Asylum-seekers and other Migrants by Sue Willman and Stephen Knafler QC published by the Legal Action Group in 2009 is the only handbook focusing exclusively on the welfare and legal rights of asylum seekers. It has now been expanded to cover the welfare needs of other migrants, in particular refused asylum seekers at the end of the process, and EU nationals.

The Equality and Diversity Forum have a detailed briefing (pdf) on the duties that are required from public authorities in the UK in providing for refugees and migrants, as a result of the Equality Act 2010.

Housing and Support Services for Asylum Seekers and Refugees - A Good Practice Guide by John Perry, published by CIH for the Joseph Rowntree Foundation in 2005. Note that the information about benefit and housing entitlements in this excellent guide is now out of date.

Guidance for housing associations in Scotland on Housing Migrants and Refugees (pdf), published in June 2011, contains very useful sections on interviewing applicants for housing (although practitioners in England and Wales should be aware of the legal differences in Scotland).

Tai Pawb, the organisation that promotes equality and social justice in housing in Wales, has a good practice guide (pdf) on communicating housing information to refugees and asylum seekers.

Migration Yorkshire has produced (in 2014) a set of eleven introductory guides on different topics relating to migration, including a very detailed guide to entitlements, one on housing issues and one on trafficking. They are highly recommended.

The East Sussex migrant communities project has a toolkit for working with migrant communities about their housing conditions, particularly in the private rented sector. This includes a good practice guide for housing service providers and groups working with migrants, and English language teaching resources which focus on migrants' housing conditions, where to get advice and what their housing rights are. (Note: the toolkit is not updated to take account of legislative changes.)

FEANTSA, the EU-wide body working with homelessness, publishes an English-language guide to the rights of EU citizens. It is aimed at new arrivals in Sweden, but is generally applicable to the UK.

JCWI have a toolkit on the 'right to rent' which includes a detailed guide and a flowchart for tenants and for those advising tenants in the private rented sector in England.

The Welsh Government has published a guide for tenants suffering mistreatment or discrimination in the private rented sector.

Legislation and case law

All UK legislation can be accessed via the UK legislation website.

Most recent UK and relevant European case law is in the huge BAILII database. European law can also be accessed on the EUR-Lex website.

You can search for most upper tribunal decisions, by their file number, neutral citation or by subject area (e.g. residence and presence) on the Upper Tribunal decisions database.

Social security legislation (statute and regulations) can also be accessed on the DWP’s Law Relating to Social Security web page. The great advantage of this work is that it shows the consolidated law (i.e. with amendments).

Garden Court Chambers have a very useful resource list on their website and also publish free weekly e-newsletters which update on housing, immigration and community care law and cases.

The Migrants' Law Project has a set of factsheets on different aspects of immigration law that are kept up-to-date.

The House of Commons Library regularly produces 'Standard Notes' on policy and legal issues. For example it has one on EU migrants' entitlements to social housing in England and a similar one on entitlements of non-EU migrants, both produced in 2014.


UK Visas and Immigration is run by the Home Office. From their section of the website you can follow links to relevant legislation, the current version of the Immigration Rules and the publicly available guidance to immigration officers, as well as advice to those applying to come to or stay in the UK and those wishing to naturalise.

The Department for Communities and Local Government issues circulars and letters to local authorities, including the relevant codes of guidance. They have a home webpage at but you will need to use the search facility to find documents.

The Welsh Government website has copies of circulars and letters to local authorities, including the relevant codes of guidance.  The Welsh Local Government Association website has useful information about migrant workers, asylum seekers and refugees.

The Chartered Institute of Housing has a web page on the housing implications of Brexit. CIH has also published a What you need to know summarising how 'right to rent' document checks affect housing associations.


Rightsnet run a forum for those advising on benefits where advisers can post queries and get responses from others in the field.

The Welsh Housing Notice Board can keep you up-to-date with the latest housing debate and good practice, including an opportunity to exchange thoughts, ideas and experiences with other housing people in its Forum.


The East of England Local Government Association produce a very useful two-weekly round up of publications, information, events, funding and jobs relating to asylum seekers, refugees and migrant workers for anyone in the East of England who wants to keep up to date with the latest developments (but also of use to anyone in England). You can subscribe by emailing and there is also an archive of recent issues.

Migrants Rights Network also do a weekly newsletter which aims to inform members and other groups working on migration issues related to regional and national policy developments, campaign news, recent research and upcoming events.

The Welsh Refugee Council’s mailing list aims to keep people up-to-date with significant changes in asylum policy.

Advice and support in dealing with destitute migrants

The Strategic Alliance on Migrant Destitution's website has links to a range of resources. It also publishes a Migrant Destitution Toolkit.

The NRPF Network is a network of local authorities and partner organisations focusing on the statutory response to migrants with care needs who have no recourse to public funds (NRPF). They publish a range of practical guidance to help local authorities assess eligibility for services. They have a web-based tool to help local authorities and others check the entitlements of destitute migrants.

LASA has a website in which you enter a postcode to find the local social services department and other relevant advice services, shown on a local map.

Praxis offers advice to those advising or helping destitute and irregular migrants.

Asylum Support Appeals Project is a small national charity which aims to reduce destitution amongst asylum seekers by protecting their legal rights to food and shelter. It offers an advice line, factsheets and training.

Project 17 offers advice about applying to social services for accommodation and support for families with children.

Street Legal is providing legal advice to destitute migrants in London.

NELMA (North East London Migrant Action) has resources on its website including a 'bust card' and information sheet to assist rough sleeping EEA nationals.

NACCOM has a guide to organising hosting schemes for destitute migrants in the resources section of its website.

Chartered Institute of Housing

Background Topics

How can we improve housing for new migrants in the UK?

Chartered Institute of Housing